Xbox Wireless Headset Review

Xbox Wireless Headset Review
Xbox Wireless Headset
Editors Choice

There’s no doubt about it now; Microsoft, and more specifically Xbox, is feeling itself with its Xbox Wireless Headset.

I know this because Microsoft has finally taken a page out of its direct competitor Sony’s handbook and designed its first official Wireless Headset for Xbox Consoles, aptly named the Xbox Wireless Headset.  Much like when Sony released the original Wireless Stereo Headset for the PlayStation 3 (which begat the Gold, Platinum and PULSE line of PlayStation headsets we know of today), Microsoft at first glance appears to be providing a solution in search of a problem, given that there is already a plethora of Xbox-licensed wireless gaming headsets already out there in the market from well-known peripheral manufacturers such as Astro, Razer, SteelSeries, Turtle Beach and others.  Look a little more closely however and you’ll find that there are very few affordable, surround-sound capable options out there that are under $200 CAD, and practically none if they aren’t made by Turtle Beach.  In fact, up until just a few weeks ago if you wanted a wireless surround-sound headset for Xbox that didn’t break the bank, your only practical options were the Turtle Beach Stealth 600 Gen 2 at $130 CAD or its bigger and more versatile brother the Stealth 700 Gen 2 at $200.  Now with the arrival of the Xbox Wireless Headset there is finally a third, much-welcomed option, and better yet it offers almost all the key features of the 700 Gen 2 for the price of the 600.

Xbox Wireless Headset
Xbox Wireless Headset

Now, I’m not an audiophile, but over the past 20 years as a hardcore gamer I’ve racked up what I’d like to think is a modest amount of experience with wireless surround sound, wireless gaming and Bluetooth headsets in the $100-$300 price range, both as a customer and as a former consumer electronics sales consultant, so going into this review I had few illusions about what a device like the Xbox Wireless Headset stood to offer at just $130 CAD.  Nevertheless, my interest was piqued enough that I was compelled to pick one up, even if only to see what Microsoft was capable of when it tried its hand at creating a bespoke headset for its Xbox brand.  And after a couple of weeks playing with the end product, I have to say that it’s an impressive first outing.

Like many Xbox products that Microsoft has been putting out recently, the Xbox Wireless Headset immediately won me over with its simple, understated yet simultaneously cocksure design sensibility.  The engraved Xbox logo and non-glow fluorescent-green detailing on the outer ear cups and power button, set against the otherwise completely uniform carbon black look of the device (perfectly matched to the colour of the Xbox Series X by the way) ensure that the headset cannot be mistaken for anything other than an Xbox product.  That said, if it were not for the presence of the bendable boom mic on the left ear, one could probably get away with wearing this headset out in public without looking too conspicuous.  Its primarily plastic and synthetic leather construction won’t turn as many heads as the just-announced Xbox-licensed B&O Beoplay Portal headphones, but at the same time you won’t attract anywhere near the amount of attention that PlayStation’s sci-fi inspired Pulse 3D headset would draw should you dare to step out on the street with it on.  Its compact frame, uncomplicated layout and limited number of buttons (just two) strikes just the right minimalist chord of “less is more” and keeps the device from looking too busy or awkward when sitting on one’s head.  As for comfort, the headset is lightweight, the ear cups are cozy but seemingly spacious enough to fit around most ears, and the clamping force provided by the metal-reinforced headband is strong enough to keep the headset from slipping off, even during sudden, forceful movements.

It’s the headset’s simplicity of operation that is truly deserving of awards however, as the ergonomics have been intelligently thought out.  There are only two buttons, Power/Sync and Mute, both of which reside on the lower-rear side of the ear cup.  The Power/Sync button is atypically long and cylindrical, making it quick and easy to locate by feel when the headset is worn, and its aforementioned neon-green colour allows for easy identification when it’s not on your head.  Conversely, the Mute button found on the base of the microphone is a flat, pill-shaped button that runs almost flush with the surrounding material, but is still easy to find thanks to its central placing and slightly raised profile.  And in perhaps one of the most intuitive design decisions I’ve seen in a gaming headset yet, the large, perfectly circular outer discs of the left and right ear cups are actually the dials which control game versus chat balance and game volume respectively.  There is even a handy midpoint groove in the left ear cup’s rotation which allows the user to easily restore the game/chat balance to its normal equilibrium, and while it would be nice to have a similar tactile groove on the right ear cup’s rotation as well, the omission actually helps to confirm which ear cup is which in the rare event that someone accidentally puts it on backwards.

Xbox Wireless Headset
Xbox Wireless Headset

Such a blunder is unlikely to occur thanks to the huge “L” and “R” labels printed on the inside of their corresponding ear cups, but even gamers who prefer to play in a dark environment will always know which end is up thanks to the convenient LED light on the bendable boom mic’s receiver.  The LED (whose brightness level can be adjusted via the Xbox Accessory App on console or PC) shines solid white when the mic is live and remains off when the headset is muted.  While the mic can’t be detached, the adjustable boom arm’s hard rubber coating strikes just the right balance between rigid and malleable, allowing it to be easily tucked up and out of the way (and stay there) if the wearer finds it obstructing their view.

As if all that were not enough, there is still even more sorcery at work under the hood. Via the Xbox Accessory App, users can tweak the headset’s Equalizer settings, adjust Bass Boost, as well as enable and manage useful features such as the previously mentioned Mic Light brightness, Voice Isolation, Auto Mute (which cuts down on background noise by automatically muting the mic when the user isn’t speaking), and Mic Monitoring, where users can control how much they can hear their own voice through the headset.

The real cherry on top however is the Xbox Wireless Headset’s ability to connect to various devices via Xbox Wireless and Bluetooth.  By now the conveniences of Xbox Wireless technology are quite obvious to anyone who owns a modern Xbox or has used an Xbox controller or licensed wireless headset that supports Xbox Wireless.  It allows you to turn your Xbox on just by powering up the headset, provides a stable connection with extremely low input latency, and can connect to PCs just as easily via the optional Xbox Wireless Adapter (or alternatively with no dongle at all if the PC in question has Xbox Wireless connectivity built-in).  But Bluetooth coming standard in a headset like this is the real game changer.  To my knowledge, no other wireless gaming headset for Xbox at the $130 CAD price point offers built-in Bluetooth.  The closest would be the aforementioned Turtle Beach Stealth 700 Gen 2, at $200.  The Xbox Wireless Headset’s support for Bluetooth 4.2 devices and above means it can connect with mobile devices for gaming, listening to music and taking calls, and it can even pair with your mobile phone and Xbox console/PC  simultaneously.  That means you can talk on the phone while playing a game using the same headset, or even coordinate strategies with your friends on your phone’s Discord app while playing a cross-platform game.  The only real downside here is the lack of a 3.5mm jack for wired use, but such an omission is pretty common in most wireless gaming headsets in this price range (especially if surround sound is part of the package).

Of course, none of the above matters if the sound doesn’t deliver, right?

Xbox Wireless Headset Review
Xbox Wireless Headset

With gaming being my primary hobby and immersive action, action-adventure and open-world games making up the bulk of games that I usually play, the most important metric that I use to evaluate Xbox wireless gaming headsets is how convincing their simulated surround-sound stages are.  In my opinion, without that defining aspect they might as well just be plain, wired stereo cans plugged right into the game controller or PC with a 3.5mm cable.  Yes, even wired headphones can allegedly take advantage of the Xbox Platform’s built-in Windows Sonic for Headphones or one of the two optional alternative apps, Dolby Atmos for Headphones or DTS Headphone:X, but in my personal experience I have found the wired experience barely differs from that of a standard dual-channel stereo signal; it’s weak, lacks any sort of real punch and is utterly disposable.

Fortunately, anyone coming to the Xbox Wireless Headset’s surround experience from an exclusively binaural one (even a very good one, such as the Arctis 1 X Wireless for Xbox) will have absolutely no trouble hearing the difference as soon as they fire up an Xbox game, especially a game that places importance on spatial audio.  The opening chapter of Gears 5 in particular appears custom made for showing off the versatility of Microsoft’s debut headset, even though the game has been serving as the poster child for Xbox spatial audio since it launched on Xbox One and Xbox One X nearly two years ago.  From the moment Kait awakens from her nightmare to the thunderous beating of the COG’s King Raven Helicopter blades, the Xbox Wireless Headset will make it impossible for users to go back to using basic stereo headphones.  Likewise, the crumbling ruins of Azura realistically envelop players as they make their way through the abandoned base’s missile silos, prompting even an experienced Gears 5 player like myself to stop and cautiously glance upward as unseen metal support beams creak loudly and threaten to collapse overhead.  Just as one would hope, the added sound fidelity and additional positional information provided by the headset enrich each and every encounter with the game’s  various enemy types, allowing for faster pinpointing of Swarm soldiers by their voices when they are  hiding behind cover in a firefight, or predicting where in the pitch blackness of Azura’s silo tunnels that next horde of wailing, howling juvies will strike from next.  And that’s just the Windows Sonic for Headphones experience I’m talking about.  Should players enable Dolby Atmos for Headphones, everything gets kicked into high gear, with even punchier, deeper bass and even more refined detail at the high end as well.

Xbox Wireless Headset
Xbox Wireless Headset

The same all held true for Shadow of the Tomb Raider, another game that I tested that features a Dolby Atmos-optimized soundtrack.  The heightened sense of immersion as Lara Croft begins the game struggling to free herself from a tight space in a collapsed temple passageway is made even more compelling by the focusing of all sound in the headset’s “virtual” central speaker, reflecting the crushing sense of claustrophobia. Once Lara manages to climb up and into the treasure chamber however, the soundscape convincingly opens up to its full vibrancy of the cavern surroundings, bringing   environmental sounds such as  water droplets and echoes into the mix.  The positional audio also makes its presence known as Lara uses her climbing axe and boots to pick and dig her way into footholds along the cavern walls, especially when her tool loudly carves a new gripping point in the precarious, rocky overhangs above.

The final Dolby Atmos-enabled game that I took for a spin was Call of Duty: Warzone.  Predictably, the headset predictably came in rather handy for tracking the footsteps of other rival players running about the environment in all directions, especially indoors where additional audio cues like the sound of a door being bashed in on a floor above or below the player can actually be discerned.  When used in combination with other in-game tools, such as the heartbeat sensor (which reveals nearby enemy positions but offers no vertical information) or the Tracker Perk (which enables you to see the direction of footprints left behind by enemies), a skilled player can become a lethal force.  Or at least that’s my assumption, as I am not all that skilled at Battle Royale games, but at the very least I can proudly  claim that I met most of my deaths head on because I almost always knew where they were coming from.

The Xbox Wireless Headset is surprisingly good for watching films in surround  as well.  Switching the EQ into “Movie mode”, I popped in one of my favourite Blu-Rays for testing surround sound, Hellboy 2: The Golden Army and found the performance during the opening scenes to be fantastic.  Prince Nuada’s warm-up kata with the spear and the subsequent chaotic scenes at the Manhattan auction house and the Bureau for Paranormal Research and Defence are all dripping with dialogue, sound effects and explosions that put the headset’s versatility through its paces, and it does a great job of it, even though the film is encoded in DTS, not Dolby Atmos.  For a fair comparison, I then fired up the Dolby-encoded, indie-sleeper hit The Avengers and watched the entirety of the carrier battle sequence (the one where the Hulk breaks loose).  Quite frankly, the overall sound was so impressive that I quickly got lost in the film and almost forgot that I was supposed to be testing headphones. 

In the interest of full disclosure I should also mention that I downloaded the 14-day trial version of the DTS Headphone:X app for Xbox to see if there was a noticeable improvement over Windows Sonic for Headphones and Dolby Atmos for Headphones, but when enabled the results were very underwhelming, almost as if the app wasn’t working at all (even though Microsoft claims that the headset supports it).  Perhaps there was a step within the app that I missed somewhere, but as my time for testing was limited, I chose to focus on the two remaining apps that did work for me.  Needless to say, the Xbox Wireless Headset absolutely got the job done for me in terms of surround sound, giving my own Turtle Beach Stealth 700 Gen 2 a run for its money in every test.

Final Thoughts

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